• Manager of Clinical Operations - Laval, CAN

    Job Locations (All) | Canada-QC | Canada-Remote
    Posted Date 7 days ago(10/16/2018 10:43 AM)
  • Overview

    Do you want to watch clinical development change, or do you want to be the one to shape it?


    Because we’re hoping you’re here for the latter.


    Who are we?


    We Are PRA.


    We are 15,000+ employees strong, operating in more than 85 countries. We are committed to saving lives and we are constantly striving to be the best at what we do. Our impact is real and we see it every single day. We are getting live saving drugs into the hands those who need them most.


    Who are you?


    You are a forward thinker. You are an innovator that refuses to settle. You want to push the boundaries and change not just what it means to be a Manager of Clinical Operations, you want to change the future.  You want to learn from the best, grow your knowledge and your skill set, and you want to build your career here. You want to use the latest technology and tools in the industry to push the momentum of an already growing company forward. You want to find a balance that still lets you be, well, you. Most of all, you want to do it in a place where you’re more than an employee number. A place you love working.


    Still here?


    Good. Because if this is you, we’d really like to meet you.


    • What will you be doing?

      The Manager of Clinical Operations is responsible for recruitment, growth, and development of Clinical Operations employees. They provide leadership in the implementation of PRA’s quality initiatives and business processes, achievement of its management goals and objectives within the framework of the company mission, policy and philosophy.

      • Manage and develop PRA employees to ensure high quality work performance and retention of high quality employees.
      • Specific accountabilities may vary by area of expertise:
      • Develops plans to support growth and career development of assigned Clinical Operations employees as well as manage the delivery of quality performance in line with their job description.
      • Ensures staff development and performance feedback are provided through activities such as mentorship and career development
      • Communicates team and individual goals and expectations to ensure direct reports understand their responsibilities
      • Responsible for managing the performance of staff, including providing input into salaries, bonuses as well as nominations for promotion.
      • Promotes a positive and professional work environment that attracts and retains the best talent and delivers services that exceed customer expectations.
      • May conduct assessment visits with staff as required by SOPs
      • Responsible for the management of resources and resource projections to ensure project teams are consistent with client needs, expectations and contractual expectations by:
        Reviewing project tasks and timelines and assigning team members
      • Determines level and type of employee resources to meet corporate/client/project objectives
      • Schedules and reviews project tasks, provides leadership in the delivery of services to clients
      • Provides guidance/insight on aspects of clinical operations, as well as contingency planning, to
      • accommodate projects while identifying potential impacts to the budget
      • Leading Clinical Operations employees in the delivery of services to clients
      • Ensuring staff fulfill their responsibilities in accordance with PRA’s policies, procedures, SOPs, ICH-GCPs, and other relevant regulatory requirements
      • Liaising with other functional managers to ensure consistency within the company
      • Maintaining utilization of all Clinical Operations employees within department goals
      • Provides leadership and implement Clinical Operations services and productivity improvements to ensure optimal utilization of billable staff by:
      • Performing metric collection and data analysis to support PRA’s continuous improvement in policies, procedures, and business process
      • Identifying and implementing process improvements through review of clinical operations SOPs, processes; recommending improvement plans to senior management.
      • Leading task forces to implement process improvement initiatives
      • Building teamwork and improving process and productivity by working within and across functional areas
      • Be a point of escalation (internal) for resolution of issues and conflicts.
      • Evaluates compliance of assigned Clinical Operations employees with PRA systems and processes
      • Provides support with proposal development and participates in client presentations and/or bid defense meetings, as required
      • Excellent written and oral communication. Has a good knowledge of Clinical Operations processes and systems. Understands interrelation of Clinical Operations functions within the department and across the full clinical trial process
      • Ability to set expectations and monitor employee performance. Strong mentoring and leadership skills Ability to identify and hire strong candidates through hiring processes Comprehensive knowledge of PRAs SOPs, WIs, and other policies and processes required by functional managers.



    What do you need to have?



    Undergraduate degree or its international equivalent in clinical, science, or health-related field from an accredited institution required


    • Substantial experience using computerized information systems including experience with PC- Windows, word processing, and electronic spreadsheets required
    • Substantial clinical trials development experience is required
    • Experience supervising or managing professional staff in a clinical research environment required
    • Thorough knowledge of ICH and local regulatory authority regulations regarding drug research and development is required
    • Read, write, and speak fluent English; fluent in host country language required

    To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status.

    PRA is an EEO/AA employer and is committed to providing opportunities to minorities, women, veterans and individuals with disabilities.


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