• Senior Systems Administrator

    Job Locations - | India
    Posted Date 3 months ago(3 months ago)
  • Overview

    Who are we?

    As a top five CRO, providing innovative solutions for our clients is what we do. From full service clinical development to the pioneering Embedded SolutionsTM model, PRA provides a broad spectrum of solutions that meet the demands of a diverse marketplace.


    At PRA, borders do not create boundaries.  Our growing workforce is 15,000+ employees strong, spanning 13 time zones across 85 countries – yet we operate in unison as one global community.  We are committed to saving lives and we are constantly striving to be the best at what we do.  Our impact is real and we see it every single day.  We help get life-saving drugs into the hands of those who need them most.



    Who are you?

    You are a forward thinker.  You are an innovator that refuses to settle.  The idea of using your technical skills to support a global community that works diligently towards improving the lives of others excites you.  You want to push the boundaries and change the future.  You want to learn from the best, grow your knowledge and your skill set, and you want to build your career.  You want to use the latest technology and tools in the industry to push the momentum of an already growing company forward.  You want to find a balance that still lets you be, well, you.  Most of all, you want to do it in a place where you’re more than an employee number…a place you love working.


    Still here?  Good.  If this is you, we’d really like to meet you.


    Install, maintain, and support multiple clinical applications like CTMS, eTMF. Ensure high level of application availability and provide technical support to end users.  Configure and implement system releases as required.

    • Support multiple clinical applications like CTMS and eTMF
    • Working in a global team environment to troubleshoot and resolve applications and system issues
    • Maintain and monitor the health of application infrastructure
    • Upgrade and patch a variety of applications
    • Conduct pilot tests before deployment to verify application behavior
    • Provide on-call support
    • Communicate with users and vendors to resolve system issues and complex projects
    • Evaluate processes, suggest improvements and work with the team to improve user experience


    What do you need to have?


    Possess a Bachelor of Science in Computer Science, or related area or equivalent professional experience including application-specific employment related experience.

    • 3+ year of hands-on systems administration experience
    • Excellent experience and skill creating technical documentation including System support processes, SOPs, validation deliverables (IQ/OQ,PQ, Validation Plan, User test cases)
    • Application production support experience with good technical and troubleshooting skills
    • Very good SQL skills, can create queries, joins, etc, and has a strong understanding of relational databases
    • Excellent knowledge of Microsoft Office applications
    • The ability to work issues to resolution with limited direction and the willingness to reach out for assistance when needed
    • The ability to work as part of a team to get projects and work done
    • Experience in leading and managing smaller projects with multiple team members or vendors
    • Excellent verbal and written communication skills in English with the ability to engage users with friendly and engaging conversation
    • 5+ years of hands-on systems administration experience with Siebel Clinical, eTMF, and/or Document Management systems
    • MCSA, MCSE, Server+, or 4+ years systems administration experience.
    • Strong background knowledge in Software Development Life Cycle (SDLC) and various Project Management methodologies
    • Excellent ability to follow up on issues and track multiple deliverables.
    • Very organized and focused with the ability to focus on one item until complete
    • Flexible with working hours

    Together with a competitive salary, we offer a comprehensive range of benefits and an excellent working environment.


    PRA Health Sciences is an Equal Opportunity Employer.  We welcome and encourage diversity in the workplace.


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